- Shipping & Returns
Shipping & Returns
To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.
All sale items are final sale.
In order to return items we must receive a notification of return and a Return Authorization number.
You may notify us either by phone at (973) 984-7062 or e-mail at firstname.lastname@example.org.
All returns must be received, by Annie's Cosmetics, within 14 days of customer receipt.
Your Return Authorization number must be clearly written on your return form in order for it to be accepted for a refund or exchange.
Please include your original receipt in the returned package. We will not accept any returned items without an RA number.
All returned items must be in new and unused condition in their original packaging.
You will be refunded for the full item price, S & H are not included.
All returns must be sent to:
916 Mt.Kemble Ave,
Morristown, NJ 07960
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.